Webinar: Future-proof your customer communications
management strategy
Leveraging CCM and Customer Journey Orchestration to Enable Highly Personalized, Omni-channel Customer Journeys
Organizations are increasingly leveraging customer journey mapping technologies to organize and coordinate customer experiences and communications. But these technologies only map the desired sequence of events, leaving a huge gap in the management of the various communications required throughout a journey, and ultimately the orchestration of those journeys.
Join Patrick Kehoe, EVP of Product Management at Messagepoint, as he outlines how organizations can enhance customer journeys by leveraging CCM to deliver hybrid communication strategies that span both print and digital channels.
Key Takeaways
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Meet Our Presenter
© Copyright 2019 Messagepoint, Inc. All rights reserved.
Messagepoint & Salesforce Journey Builder
WEBINAR
EVP Product Management
Webinar Overview
How to use CCM as a central communications management platform that creates significant operational efficiencies while improving the quality of communications overall
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Watch the On-Demand Recording